Does Dyslexia Together accept returns?
All Dyslexia Together purchases, both subscription and one-time purchases, are non-refundable and we do not accept returns or exchanges. Any returns made to us will not be eligible for a refund.
If you have received a damaged product, or if you are missing a product, please email our Community Support Team at firstname.lastname@example.org within two (2) weeks of delivery, and we will assist you with getting the item replaced. Please include photos of the damage when reaching out to aid us in the replacement of any damaged product, and to help us learn from what went wrong.
If your delivery is missing, we must be notified via email within two (2) weeks of receiving your tracking information. If Dyslexia Together is not notified within that time frame, we can no longer be held accountable for the missing items and will not be able to offer a replacement or refund. Any specific circumstance replacements or refunds are granted at the sole discretion of Dyslexia Together.